Terms & Conditions — 2bd345 User Agreement

1. General Terms

2bd345 operates as an online casino and sports betting platform serving adult players in Bangladesh. The platform provides access to casino games, live dealer tables, crash and instant-win games, and a sports betting sportsbook (collectively, "the Services"). Access to the Services is governed exclusively by these Terms, together with any supplementary policies referenced herein, including the Privacy Policy and the Responsible Gaming Policy.

These Terms are written in English and shall be interpreted in accordance with their plain English meaning. Where any ambiguity arises, 2bd345 shall resolve the ambiguity in a manner consistent with the reasonable expectations of a player acting in good faith. 2bd345 reserves the right to amend these Terms at any time. Amendments take effect 14 days after they are published on the platform, unless the amendment is required urgently for legal or regulatory reasons, in which case it takes effect immediately upon publication. Continued use of the platform after an amendment has taken effect constitutes acceptance of the revised Terms.

If any provision of these Terms is found by a competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remainder of the Terms. The remaining provisions shall continue in full force and effect.

These Terms apply to all access to and use of the 2bd345 platform — including desktop browser access, mobile browser access, and any mobile application distributed by 2bd345. Access via third-party aggregator sites or affiliate links does not alter the applicability of these Terms.

1.1 Language and Governing Version

These Terms are provided in English. In the event that a translation is made available in any other language for convenience purposes, the English version shall prevail in all cases of conflict or inconsistency.

1.2 Contact and Notices

For any query relating to these Terms, account matters, payments, or responsible gaming, players may contact the 2bd345 support team via live chat (available 24/7 from any page on the platform) or by email at [email protected]. Formal notices from players to 2bd345 must be submitted in writing via email. Notices from 2bd345 to players will be sent to the email address registered on the player's account and are deemed received 24 hours after sending.

2. Eligibility & Age Restriction

To register an account and use the Services, you must satisfy all of the following eligibility requirements at all times:

• You are at least 18 years of age.
• You are accessing the platform voluntarily for personal entertainment purposes.
• You are not currently subject to a self-exclusion agreement with 2bd345 or any exclusion order that would legally prohibit your participation in online gambling.
• You are acting on your own behalf and not as an agent for any third party.
• You are not a current or former employee, contractor, or immediate family member of an employee or contractor of 2bd345 or any of its affiliated game providers, unless 2bd345 has provided written consent in advance.

2bd345 takes its age verification obligations seriously. Upon registration, players are required to provide accurate date-of-birth information. 2bd345 reserves the right to request supporting identity documentation — including a national identity card, passport, or birth certificate — at any stage to verify that a player meets the minimum age requirement. Where age verification cannot be completed satisfactorily, the account will be suspended pending resolution.

2.1 Geographic Eligibility

2bd345 is operated for players based in Bangladesh. You are responsible for ensuring that your use of the platform complies with any applicable laws in your jurisdiction. 2bd345 does not make representations that the Services are appropriate or available for use in jurisdictions other than Bangladesh. Players who access the platform from outside Bangladesh do so at their own initiative and are solely responsible for compliance with local laws.

3. Account Registration & Verification

Each individual may register and operate exactly one 2bd345 account. Multiple accounts — whether opened intentionally or as a result of a forgotten password — are prohibited. Where duplicate accounts are identified, 2bd345 reserves the right to close all but one account and, where evidence of deliberate abuse is present, to close all associated accounts without payment of outstanding balances.

When registering, you are required to provide accurate, current, and complete information including your full legal name, date of birth, residential address, and a valid email address. You must update your registered information promptly if it changes. Providing false, misleading, or incomplete registration information is a material breach of these Terms.

3.1 Know Your Customer (KYC) Verification

2bd345 operates a Know Your Customer verification process in accordance with its obligations as a responsible gaming platform. KYC verification may be triggered at any of the following points:

• Upon first withdrawal request.
• When cumulative deposits exceed specified thresholds.
• Where unusual account activity is detected by the fraud monitoring system.
• At any time as required by 2bd345's internal compliance procedures.

KYC documentation typically includes one government-issued photo identity document (national ID card or passport) and one proof of address document dated within the last three months. Players may also be asked to verify the payment method used for deposits. Withdrawal requests submitted during a pending KYC review will be held until verification is completed. 2bd345 processes KYC submissions within two business days of receiving all required documentation.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username, password, and any two-factor authentication codes. You must not share your credentials with any third party. 2bd345 strongly recommends enabling two-factor authentication via SMS OTP, which is available to all account holders at no charge. Any activity that occurs on your account while logged in using your credentials is deemed to have been authorised by you, unless you notify 2bd345 promptly that your credentials have been compromised. To report a compromised account, contact [email protected] immediately.

4. Deposits, Withdrawals & Payments

All transactions on the 2bd345 platform are denominated in Bangladeshi Taka (BDT). 2bd345 does not apply any currency conversion charges. The following payment methods are currently supported:

• bKash — Minimum deposit ৳200. Deposits credited instantly.
• Nagad — Minimum deposit ৳200. Deposits credited instantly.
• Rocket — Minimum deposit ৳300. Deposits credited within 15 minutes.
• Upay — Minimum deposit ৳300. Deposits credited within 15 minutes.
• Visa / Mastercard — Subject to availability. Processing times may vary.

Withdrawals are processed to the same payment method used for the most recent deposit, unless the player contacts support to arrange an alternative. Minimum withdrawal amount is ৳500. For fully verified accounts, withdrawal requests submitted during Bangladesh Standard Time (BST, UTC+6) business hours are processed within four hours. Requests submitted outside business hours are processed on the next available business day, typically within 12 hours. 2bd345 does not charge fees for standard withdrawals; however, your payment provider may apply their own transaction charges, for which 2bd345 bears no responsibility.

4.1 Deposit Integrity

You may only deposit funds from a payment account that is registered in your own name. Depositing funds on behalf of another person, or accepting deposits from a third party for use on your 2bd345 account, is strictly prohibited and constitutes a breach of these Terms. 2bd345 reserves the right to reverse deposits and suspend accounts where the origin of funds cannot be confirmed as belonging to the registered account holder.

4.2 Failed and Disputed Transactions

If a deposit is deducted from your payment wallet but does not appear in your 2bd345 balance within the expected timeframe, contact support immediately via live chat with the transaction reference number provided by your payment provider. 2bd345 will investigate and resolve confirmed failed deposits within one business day. For disputed withdrawal transactions, the investigation period is up to three business days, during which 2bd345 will liaise directly with the relevant payment provider.

5. Bonus & Promotions Policy

2bd345 offers a welcome bonus and periodic promotional offers to eligible players. All bonuses are subject to the following standard conditions unless the specific promotion page states otherwise:

• Welcome Bonus: 100% match on first deposit, up to ৳20,000.
• Wagering Requirement: 30× the bonus amount must be wagered before any bonus-derived winnings may be withdrawn.
• Validity Period: 30 days from the date the bonus is credited to the account.
• Eligible Games: All slots contribute 100% toward wagering requirements. Live dealer games contribute 10%. Sports betting wagers do not contribute to casino bonus wagering requirements.
• Maximum Bet: While a bonus is active, the maximum wager per round or spin is ৳500. Wagers above this limit placed while a bonus is active may result in bonus forfeiture.
• Bonus Forfeiture: Withdrawing your real-money balance before completing wagering requirements will result in automatic forfeiture of any active bonus and bonus-derived winnings.

2bd345 reserves the right to withdraw, modify, or cancel any promotional offer at any time. Where an offer is withdrawn, players who have already opted in and begun wagering will be permitted to complete the wagering requirements under the original terms. Bonuses are non-transferable and may not be exchanged for cash outside of the wagering completion process.

5.1 Abuse of Bonus Offers

Any attempt to exploit bonus offers through systematic low-risk wagering strategies, collusion between accounts, or any other mechanic designed to convert bonus funds into withdrawable cash while circumventing the spirit of the wagering requirement constitutes bonus abuse. Where bonus abuse is identified, 2bd345 reserves the right to void the bonus, void any winnings derived from the bonus, and permanently close the account without further notice.

6. User Obligations & Prohibited Conduct

As a registered player on 2bd345, you agree at all times to:

• Provide accurate and truthful information at registration and during any KYC or identity verification process.
• Keep your login credentials secure and confidential.
• Use the platform solely for lawful personal entertainment purposes.
• Wager only funds that belong to you and that you can afford to lose.
• Notify 2bd345 promptly if you become aware of any technical malfunction, error in odds, or exploit that may be affecting the fairness of the platform.
• Comply with all applicable laws in your jurisdiction with respect to online gambling.

The following conduct is strictly prohibited on the 2bd345 platform:

• Operating or attempting to operate more than one account.
• Using automated software, bots, or scripts to interact with the platform.
• Engaging in arbitrage betting strategies specifically designed to exploit promotional offers.
• Colluding with other players in live dealer games or sports betting markets.
• Attempting to manipulate game outcomes through any technical exploit or cheat tool.
• Depositing funds obtained from illegal activity or money laundering.
• Accessing the platform using a VPN or proxy service to circumvent geographic restrictions.
• Harassing, abusing, or threatening 2bd345 support staff or other players on the platform.

6.1 Technical Errors and Malfunctions

In the event of a technical malfunction, game error, or incorrect odds being displayed, 2bd345 reserves the right to void affected bets and refund the original wager amount to the player's balance. No winnings arising from a demonstrable technical error will be paid out. Players who become aware of an error during gameplay are obligated to stop play and notify support immediately. Continued play after becoming aware of an error may result in voiding of all bets placed during the affected session.

7. Account Suspension & Closure

2bd345 reserves the right to suspend or permanently close a player's account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms.
• Failure to complete KYC verification within the required timeframe.
• Reasonable suspicion of fraudulent activity, money laundering, or collusion.
• Discovery that the account holder is under 18 years of age.
• Receipt of a valid self-exclusion request from the account holder.
• Requirement by applicable law or a competent regulatory authority.

Where an account is suspended pending investigation, 2bd345 will notify the player by email and aim to complete the investigation within seven business days. If the investigation concludes that no breach has occurred, the account will be reinstated and any pending withdrawals released. If a breach is confirmed, the account will be permanently closed and balances will be handled in accordance with the nature of the breach and applicable law.

7.1 Voluntary Account Closure

Players who wish to close their account voluntarily — for any reason, including responsible gaming concerns — may do so by contacting support at [email protected] or via live chat. Upon receiving a closure request, 2bd345 will process any pending withdrawal of the available balance (subject to standard KYC requirements being met) and close the account within 24 hours. Players who request closure on responsible gaming grounds will be directed to the self-exclusion process, which carries additional protections against re-registration.

8. Limitation of Liability

2bd345 provides the Services on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, 2bd345 excludes all warranties, representations, and conditions — whether express, implied, or statutory — relating to the Services, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

2bd345 shall not be liable for any loss or damage arising from:

• Interruption, suspension, or unavailability of the platform due to scheduled or emergency maintenance.
• Delays in payment processing caused by the player's payment provider.
• Loss of winnings resulting from a player voluntarily activating a responsible gaming restriction.
• Any indirect, special, incidental, consequential, or punitive loss or damage.
• Loss or damage arising from the player's own violation of these Terms.

To the extent that 2bd345's liability cannot be excluded by applicable law, the maximum aggregate liability of 2bd345 to any player in respect of any single incident or series of related incidents shall not exceed the total amount deposited by the player in the 30-day period immediately preceding the incident giving rise to the claim.

8.1 Governing Law

These Terms shall be governed by and construed in accordance with applicable law. 2bd345 operates as a safe and reliable platform employing SSL encryption, certified random number generators, and fair play standards aligned with international gaming best practices. Any dispute arising out of or in connection with these Terms that cannot be resolved informally through the support team will be escalated through the platform's formal complaints procedure, details of which are available by contacting [email protected].

8.2 Entire Agreement

These Terms, together with the Privacy Policy and the Responsible Gaming Policy, constitute the entire agreement between you and 2bd345 with respect to your use of the platform and supersede all prior agreements, representations, and understandings. No oral representation or prior written statement not incorporated into these Terms shall have any binding effect.